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Our clients' requirements and expectations are thoroughly reviewed and considered during each step of
the customer service process. Clients receive the ultimate in customer service - from the moment an
inventory verification is scheduled or a vehicle inspection is requested, to the time data is processed
in our technical review program and final results printed.
In addition, each DFS client is assigned to a client relations manager who is designated as their key
contact. The client relations manager is available to assist clients in addressing issues, answering
questions, and communicating recent business developments. The client relations manager is responsible
for program start-up, development and management, and also serves as the liaison between clients and
DFS' operational units. |
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